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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Callie Doyle

Callie Doyle

July 14, 2026

5  out of  5
rating by Callie Doyle
"Bailee Stephens was awesome! She made the whole process very quick & easy! Will definitely be recommending this office to anyone that needs insurance!"
We responded:
"Thank you so much Callie. We’re thrilled to hear Bailee made the process quick and easy for you. We appreciate your trust in our office. If you ever need anything, we’re here to help."
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Bettye Curtis

July 14, 2026

5  out of  5
rating by Bettye Curtis
"Found them to be professional, knowledgeable, courteous, understanding, friendly and cheerful. ,"
We responded:
"Thank you so much for your feedback Bettye! Always glad to help."
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Clarence Scott

June 17, 2026

5  out of  5
rating by Clarence Scott
"They were fast and efficient plus best deal I could find, especially being 1st time insurer."
We responded:
"Thanks for your feedback Clarence. Glad you were satisfied with the price and service! Let us know if you need anything else."
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Silver Flores

June 15, 2026

5  out of  5
rating by Silver Flores
"We’ve had an outstanding experience with Ross Eaton State Farm! Tia has always been exceptional, professional, and incredibly knowledgeable. She consistently provides educated guidance and takes the time to explain everything clearly, which truly gives us peace of mind.

Even during difficult or stressful situations, the entire team makes the process smooth, easy, and welcoming. It’s rare to find a business that combines professionalism with such genuine customer care. We always enjoy working with them and highly recommend Ross Eaton State Farm to anyone looking for dependable service and a team that truly cares about their clients! 🚗✨"
We responded:
"Thank you, Silver! Your kind words mean a lot to all of us. We're especially grateful for your recognition of Tia and the care she brings to every customer interaction. Our goal is to treat people the way we'd want our own families treated, and it's wonderful to hear that you've experienced that firsthand. Thank you for your continued trust and support—we truly appreciate the opportunity to serve you."
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Gabriel C.

June 12, 2026

5  out of  5
rating by Gabriel C.
"I recently bundled my home and auto insurance, and I had an excellent experience. Bailee was incredibly helpful throughout the entire process. She took the time to answer all of my questions, explain my coverage options, and make sure I was getting the best value for my money. Thanks to her knowledge and dedication, I was able to save money while improving my coverage. The whole process was smooth, professional, and stress-free. I highly recommend working with Bailee if you’re looking for great service and real savings on your insurance."
We responded:
"Thank you, Gabriel, for your kind words and for trusting our team with your home and auto insurance. We're thrilled to hear that Bailee provided the guidance and service you deserved throughout the process. She takes great pride in helping customers understand their options and find coverage that fits their needs. We appreciate your business and look forward to being here whenever you need us. Thanks again for the recommendation!"
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Bayleigh Hackler

May 20, 2026

5  out of  5
rating by Bayleigh Hackler
"Helped get me insurance that’s affordable!"
We responded:
"Thank you! We’re glad we could help you find coverage that fits your needs and your budget. We appreciate you trusting our team to help protect what matters most."
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Marci Metcalf

April 24, 2026

5  out of  5
rating by Marci Metcalf
"After needing to transfer my State Farm policy to local agent Ross Eaton, I was quickly helped by Bailee Stephens and provided great customer service! She was able to get my policy where I needed it to be and also find ways to save me money! Super great and helpful staff!"
We responded:
"Thank you, Marci! We appreciate you trusting Ross Eaton State Farm for your insurance needs. Bailee and our team work hard to provide excellent customer service, help with policy transfers, and find savings on auto, home, and life insurance. We’re proud to serve our local community and are always here to help!"
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Angie Askew

April 2, 2026

5  out of  5
rating by Angie Askew
"Fast, friendly and affordable insurance agency. I'm greeted like a friend on the phone and when I walk in the door. 10 out of 10 recommend this agency!"
We responded:
"Thank you so much for your feedback. We love hearing from customers about our commitment to excellence! Please let us know if we can assist you further."
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Mark Workman Jr.

April 1, 2026

5  out of  5
rating by Mark Workman Jr.
"I love State Farm. This particular beach is great. Very calm environment. Clean. The agent was nice, knowledge and helped me above and beyond. 😊"
We responded:
"Thank you so much for the kind words about my office. Everything we do is for our customers! Never hesitate to let us know if you need anything."
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Alan Woodward

March 18, 2026

5  out of  5
rating by Alan Woodward
"They're being a great help when redoing all my and late mother's insurance."
We responded:
"Thank you for your review Alan. So glad we were here to help you during this time. Please let us know if there’s anything else you need."
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Lorena Matias

March 13, 2026

5  out of  5
rating by Lorena Matias
"Love the service! Destiny is always ready to help."
We responded:
"Thank you so much for your feedback. Destiny is awesome and loves helping our customers!"
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Maggi Cook

March 12, 2026

5  out of  5
rating by Maggi Cook
"Tia is always happy to help in anything I need!!"
We responded:
"Thank you so much for your feedback. We pride ourselves on friendly, professional service!"
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Susan Landers

February 26, 2026

5  out of  5
rating by Susan Landers
"Bailey in customer service was outstanding"
We responded:
"I totally agree! Thank you for sharing your experience. Providing you with the best service is our top priority!"
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Caleb Benton

January 23, 2026

5  out of  5
rating by Caleb Benton
"Very helpful accidentally left with a paper they needed and they helped me get it back to them."
We responded:
"Thank you so much for your feedback Caleb! Glad we were able to help you out. Let us know if you need anything!"
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Sheila Anderson

January 20, 2026

5  out of  5
rating by Sheila Anderson
"Friendly staff and very helpful"
We responded:
"Thank you so much Sheila! So glad to be able to provide with the great service you deserve."
Profile photo of Jana

Jana

January 5, 2026

5  out of  5
rating by Jana
"They were on key with getting the job done, quickly & returned phone calls. I feel there’s no falling through a crack with this agency & I speak from experience"
We responded:
"Thank you so much for your feedback! We take our role to provide the best in customer service very seriously. Please let us know if we can assist further in any way!"
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Eric Grossman

December 29, 2025

5  out of  5
rating by Eric Grossman
"Quick to answer the phone. Easy to work with answered all questions with understandable information. Great service didn’t hide or try to add unwanted coverages. Would recommend."
We responded:
"Thank you so much for your feedback Eric. Glad to help with your insurance. We make insurance quick and easy!"
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ss mervine

December 18, 2025

5  out of  5
rating by ss mervine
"Absolutely the best staff! Thanks ladies"
We responded:
"Thank you so much for the feedback about my team. I totally agree. 😊 We make insurance quick and easy. "
Profile photo of William Defferding

William Defferding

December 9, 2025

5  out of  5
rating by William Defferding
"Very pleased with your office, and the very cordial experience. Many thanks to Destiny and others, as I had problems in decisions. THEY are a great asset to the community, very patient! Bill D."
We responded:
"Thank you so much for your positive feedback about my team in McAlester! We look forward to continuing to provide you with great service for all your insurance needs! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Nolan Stewart

Nolan Stewart

December 8, 2025

5  out of  5
rating by Nolan Stewart
"Great experience"
We responded:
"Thank you for your 5-star review! We are so thankful for your feedback. Please let us know if we can further assist you with your insurance needs!"
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Myra Nave

November 21, 2025

5  out of  5
rating by Myra Nave
"They are easy to work with."
We responded:
"Thank you for your 5-star review! My State Farm team and I love to make insurance quick and easy. We are happy to be your good neighbor here in McAlester, OK! "
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Plunkett Turman

November 5, 2025

5  out of  5
rating by Plunkett Turman
"Very helpful and polite!"
We responded:
"We’re honored by your positive feedback. My McAlester team and I focus on providing customers with great service that is prompt, professional, and polite! We make insurance quick and easy."
Profile photo of Justin Phillips

Justin Phillips

November 3, 2025

5  out of  5
rating by Justin Phillips
"Had a great experience with moving all of my insurance over to State Farm, Bailee was awesome and provided all the help in information I needed! They were able to lower my auto insurance and got me a great price on homeowners insurance."
We responded:
"So glad we were able to help with your auto insurance and homeowners insurance. We love to help people bundle and save! Please let us know if you need anything else."
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John Fleischman

October 24, 2025

5  out of  5
rating by John Fleischman
"They made it real easy for me.They did everything for me"
We responded:
"Thank you for your review! So happy my McAlester team could help. We make insurance quick and easy!"
Profile photo of Amanda Mosco

Amanda Mosco

October 6, 2025

5  out of  5
rating by Amanda Mosco
"Friendly, helpful and timely customer service ☺️"
We responded:
"Thank you for reviewing my State Farm office. My team and I strive to provide customers with the best in customer service. If you ever need assistance with any of your insurance needs, please let us know."